Thanks.If you see a ' Not on same network' warning and are not connecting through the internet remotely: Please use Windows Live SkyDrive ( ) to upload the file and share the URL with us. Type a file name in the "File name:" box, for example: "screenshot".ĥ) Make sure "JPEG (*.JPG *.JPEG *.JPE *.JFIF)" is selected in the "Save as type" box, click “Desktop” on the left pane and then click "Save". If the issue persists, please also capture a screenshot on the error message for our further research:ġ) Press the Print Screen key (PrtScn) on your keyboard.Ģ) Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter.ģ) In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save".Ĥ) The "Save As" dialogue box will appear. You can export the following key from a good Windows Vista machine and import it to this computer and check if it works: Note: please perform a full system backup on the problematic computer first. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.
If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. In the Clean Boot Environment, the third party services and applications are disabled, please check if the issue reoccurs at this time. NOTE: we can go back to normal boot by running msconfig again and checking on Normal Startup in the General tab. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK. Note: If prompted, please click Continue on the User Account Control (UAC) window.Ģ) Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).ģ) Click the "Startup" tab, click "Disable All" and click "OK". Please perform a Clean Boot to check the issue.ġ) Click the Start Button type "msconfig" (without quotation marks) in the Search box, and then press Enter. Then reinstall or upgrade the driver to see if it works.Ģ. Reboot the system and see if the service can be started. Please completely remove the wireless NIC driver and utilities from both Device Manager and “Control Panel – Programs and Features”. Based on my research, I would like to suggest the following:ġ.
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